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KJBP_~556~556~~~~~~~~(default)~0~0~0,0,0|0,0~0~sp1~~~~0~0~0~~~~~~~~~~~tableCol=1;tabBord=0;cellSpa=0;cellPad=0;tableBreak=0;imgAlign='Left';tableBrCol='';tableBgColor='';bgColorPanel='';tAlign='';tWidth='';cValign='';cWidth='';~-1~0~Layout Table~[~~]~[~~]~[~~]~1~~~~ 0JBP_~556~557~%3CBR%3E~~~~~~~(default)~0~0~0,0,0|0,0~0~si6~~~~0~0~0~~~~~~~~Left~~~popWin=0~-1~0~Space~[~~]~[~~]~[~~]~1~~~~ 0JBP_~556~831~%3CFONT COLOR=%27#0000A0%27 SIZE=3 FACE=%27Verdana,Arial,Helvetica,Sans Serif%27%3E%3CB%3E%3CP ALIGN=Left%3EShipping Overview%3C/P%3E%3C/B%3E%3C/FONT%3E~~~~~~~(default)~0~0~0,0,0|0,0~0~si2~~~~0~0~0~~~~~~~~Left~~~popWin=0~-1~0~Shipping Heading~[~~]~[~~]~[~~]~1~~~~ 0JBP_~556~832~%3CBR%3E~~~~~~~(default)~0~0~0,0,0|0,0~0~si2~~~~0~0~0~~~~~~~~Left~~~popWin=0~-1~0~Space~[~~]~[~~]~[~~]~1~~~~ 0JBP_~556~833~%3CTABLE BORDER=0 CELLSPACING=0 CELLPADDING=0 WIDTH=516 NOF=%22LayoutRegion4%22 %3E %3CTR VALIGN=TOP ALIGN=LEFT%3E %3CTD WIDTH=6 HEIGHT=6%3E%3CIMG SRC=%22file%3A///C%3A/NetObjects Fusion 7/User Sites/HWL Full/Preview/Autogen/clearpixel.gif%22 WIDTH=6 HEIGHT=1 BORDER=0 ALT=%22%22%3E%3C/TD%3E %3CTD WIDTH=510%3E%3CIMG SRC=%22file%3A///C%3A/NetObjects Fusion 7/User Sites/HWL Full/Preview/Autogen/clearpixel.gif%22 WIDTH=510 HEIGHT=1 BORDER=0 ALT=%22%22%3E%3C/TD%3E %3C/TR%3E %3CTR VALIGN=TOP ALIGN=LEFT%3E %3CTD%3E%3C/TD%3E %3CTD WIDTH=510%3E %3CP ALIGN=JUSTIFY%3E%3CFONT SIZE=%22-1%22 FACE=%22Arial,Helvetica,Geneva,Sans-serif,sans-serif%22%3E%3CIMG SRC=%27images/delivery_truck_cruising_sm_clr.gif%27 WIDTH=%2791%27 HEIGHT=%2791%27 ALIGN=%27Left%27 BORDER=0%3EShipping and tax are without a doubt the two biggest challenges for any internet business. We can%27t do very much about tax because we are wholly tied to whatever tax laws apply to internet trading in the countries that we can supply product to.%3C/FONT%3E %3CP ALIGN=JUSTIFY%3E%3CFONT SIZE=%22-1%22 FACE=%22Arial,Helvetica,Geneva,Sans-serif,sans-serif%22%3EShipping is a completely different matter. We calculate shipping costs based on the overall weight and destination of each order. We provide a clear indication of the shipping cost on the order checkout page. This page also shows what tax, if any, has also been applied.%3C/FONT%3E%3C/P%3E %3CP ALIGN=JUSTIFY%3E%3CFONT SIZE=%22-1%22 FACE=%22Arial,Helvetica,Geneva,Sans-serif,sans-serif%22%3EOur single objective with our shipping strategy is to provide value for money choices for customers. If we can%27t realistically offer a value for money shipping choice for a specific product to a specific country we are honest and say so.  However, we still give you the choice to buy or not.  Why? Because some of the products we source are near impossible to obtain in some countries so we believe you may still want the opportunity to purchase them, even if the shipping costs are higher than you and we would like them to be.%3C/FONT%3E%3C/P%3E %3CP ALIGN=JUSTIFY%3E%3CFONT SIZE=%22-1%22 FACE=%22Arial,Helvetica,Geneva,Sans-serif,sans-serif%22%3EIn the UK we have overcome a number of the shipping issues associated with some of the products we promote by establishing relationships with UK importers/distributors.  The result is that for some products that originate in the US we are able to deliver to UK customers at shipping costs comparible to what US customers pay. It does mean that you may see the same product offered at a different price dependent on country.  This is nothing to do with exchange rates. This is to do with the fact that we may be sourcing a product from a different supplier. This means we may be paying a different price ourselves. Consequently we have to ask a different price otherwise we%27d rapidly go out of business.%3C/FONT%3E%3C/P%3E %3CP ALIGN=JUSTIFY%3E%3CFONT SIZE=%22-1%22 FACE=%22Arial,Helvetica,Geneva,Sans-serif,sans-serif%22%3EWe constantly seek to expand the range of products that we can offer to multiple countries. The internet largely ignores international boundaries but sadly shipping costs don%27t.%3C/FONT%3E%3C/P%3E %3CP ALIGN=JUSTIFY%3E%3CFONT SIZE=%22-1%22 FACE=%22Arial,Helvetica,Geneva,Sans-serif,sans-serif%22%3ECurrently we use the following carriers for shipping product to you, based on country of origin%3A%3C/FONT%3E%3C/P%3E %3CTABLE BORDER=0 CELLSPACING=0 CELLPADDING=0 WIDTH=%22100%25%22%3E %3CTR%3E %3CTD WIDTH=28%3E %3C/TD%3E %3CTD VALIGN=%22TOP%22 WIDTH=14%3E%3CIMG SRC=%27images/dataicon.gif%27 WIDTH=%2714%27 HEIGHT=%2715%27 BORDER=0%3E%3C/TD%3E %3CTD%3E%3CDIV ALIGN=JUSTIFY%3E%3CFONT SIZE=%22-1%22 FACE=%22Arial,Helvetica,Geneva,Sans-serif,sans-serif%22%3EWithin the UK we use Royal Mail for small packages.  This is by far the cheapest solution but is also the slowest.  Delivery can take up to five working days from dispatch.%3C/FONT%3E%3C/DIV%3E%3C/TD%3E %3C/TR%3E %3CTR%3E %3CTD WIDTH=28%3E %3C/TD%3E %3CTD VALIGN=%22TOP%22 WIDTH=14%3E%3CIMG SRC=%27images/dataicon.gif%27 WIDTH=%2714%27 HEIGHT=%2715%27 BORDER=0%3E%3C/TD%3E %3CTD%3E%3CDIV ALIGN=JUSTIFY%3E%3CFONT SIZE=%22-1%22 FACE=%22Arial,Helvetica,Geneva,Sans-serif,sans-serif%22%3EWithin the UK we use Amtrack for larger packages and also as an express option.  Typically goods dispatched on any working day will arrive the next working day.%3C/FONT%3E%3C/DIV%3E%3C/TD%3E %3C/TR%3E %3CTR%3E %3CTD WIDTH=28%3E %3C/TD%3E %3CTD VALIGN=%22TOP%22 WIDTH=14%3E%3CIMG SRC=%27images/dataicon.gif%27 WIDTH=%2714%27 HEIGHT=%2715%27 BORDER=0%3E%3C/TD%3E %3CTD%3E%3CDIV ALIGN=JUSTIFY%3E%3CFONT SIZE=%22-1%22 FACE=%22Arial,Helvetica,Geneva,Sans-serif,sans-serif%22%3EFrom the UK to all European and North American destinations we use Amtrack with delivery typically taking from 2-5 working days, dependent on destination.%3C/FONT%3E%3C/DIV%3E%3C/TD%3E %3C/TR%3E %3CTR%3E %3CTD WIDTH=28%3E %3C/TD%3E %3CTD VALIGN=%22TOP%22 WIDTH=14%3E%3CIMG SRC=%27images/dataicon.gif%27 WIDTH=%2714%27 HEIGHT=%2715%27 BORDER=0%3E%3C/TD%3E %3CTD%3E%3CDIV ALIGN=JUSTIFY%3E%3CFONT SIZE=%22-1%22 FACE=%22Arial,Helvetica,Geneva,Sans-serif,sans-serif%22%3EFor products originating in the US and for shipping to destinations within the US and Canada we use UPS. This is arranged through our US suppliers.%3C/FONT%3E%3C/DIV%3E%3C/TD%3E %3C/TR%3E %3C/TABLE%3E %3CP ALIGN=JUSTIFY%3E%3CFONT SIZE=%22-1%22 FACE=%22Arial,Helvetica,Geneva,Sans-serif,sans-serif%22%3E%3CIMG SRC=%27images/delivery_guarantee.gif%27 WIDTH=%2774%27 HEIGHT=%2769%27 ALIGN=%27Right%27 BORDER=0%3EThe final thing we want to say about shipping is this. We constantly monitor shipping rates but as we hope you can appreciate, it is a complex matter.  In short, we strive to give you the best value for money shipping arrangements but from time to time we may find that we charge you more than it costs us. This can also work the other way and we may charge you less than it costs us.  We guarantee that if we find that we charged you more than we were charged for shipping that we will refund you the difference. You will never have to ask us to do this as we will always know once we have processed your order. In return we may ask you to pay more for shipping after you have placed your order if we find that the shipping cost we have to pay is greater by more that 10%25.  We will always give you the option to cancel your order if this situation occurs.%3C/FONT%3E%3C/TD%3E %3C/TR%3E %3C/TABLE%3E~~~~~~~(default)~0~0~0,0,0|0,0~0~si2~~~~0~0~0~~~~~~~~Left~~~popWin=0~-1~0~Shipping Information~[~~]~[~~]~[~~]~1~~~~ Menu Page | Toolbar Page |

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